A Naming Change That Caused Confusion
In March 2024, Google renamed GA4 “Conversions” to Key Events.
The reason: Google wanted to separate GA4 measurement terminology from Google Ads conversion terminology. In GA4, you mark important events as Key Events. In Google Ads, you import those Key Events and they become Conversion Actions.
They are related but distinct - and confusing the two causes tracking errors.
This article explains both clearly and shows you how to set them up correctly.
What Is a Key Event in GA4?
A Key Event is any event in GA4 that you have flagged as important.
Marking an event as a Key Event does two things:
- It appears in GA4 reports with special treatment (shown in Key Events column)
- It becomes available to import into Google Ads as a conversion action
Any event can be a Key Event - whether it was automatically collected, came from Enhanced Measurement, or was a custom event you sent.
What Is a Conversion in Google Ads?
A Conversion in Google Ads is an action you are measuring as valuable for your campaigns.
When you import a GA4 Key Event into Google Ads, it becomes a Conversion Action that:
- Counts toward your campaign’s conversion column
- Informs Smart Bidding (Target CPA, Target ROAS, Maximize Conversions)
- Appears in attribution reports
Key rule: Not every GA4 Key Event should become a Google Ads Primary Conversion. That distinction matters enormously for bidding.
How to Mark a Key Event in GA4
Method 1: From the Events Report
- GA4 → Reports → Engagement → Events
- Find the event you want to mark
- Toggle the Mark as key event switch on the right
Method 2: From Admin
- GA4 → Admin → Key Events
- Click New key event
- Enter the event name exactly as it is sent (case-sensitive)
- Save
The event must already exist in GA4 (must have fired at least once) to appear in the Events report toggle. If you use the Admin method, you can pre-register an event before it has fired.
What Events Should You Mark as Key Events?
The answer depends on your business model. Here are the most important ones by type.
For Lead Generation Businesses
generate_leadorform_submit- contact form completionsphone_call- call tracking events (if configured)book_appointment- booking completionsdownload- lead magnet or resource downloads (lower value)
For Ecommerce
purchase- the most important, alwaysbegin_checkout- strong purchase intent signaladd_to_cart- earlier funnel signalview_item- product interest (use as secondary/informational only)
For SaaS / Software
sign_up- account creationtrial_startedsubscription_purchaseddemo_requested
Do not mark every event as a Key Event. Only mark actions that directly indicate business value or strong intent.
Primary vs Secondary Conversions in Google Ads
When you import GA4 Key Events into Google Ads, you must set each one as either Primary or Secondary.
Primary Conversions
- Used by Smart Bidding to optimise campaigns
- Count in the Conversions column
- Should represent your actual business goal
Example: purchase for ecommerce, generate_lead for lead gen.
Secondary Conversions (Observation Only)
- Do not affect bidding
- Count in the “All Conversions” column only
- Used for informational tracking
Example: add_to_cart, begin_checkout, page_view (if you track it).
Never set micro-conversions (add to cart, scroll, button click) as Primary in Google Ads. Smart Bidding will optimise for them instead of your actual goal - increasing volume of cheap actions rather than real results.
How to Import GA4 Key Events into Google Ads
- In Google Ads, go to Goals → Conversions → Summary
- Click New conversion action
- Select Import
- Select Google Analytics 4 properties
- Choose your GA4 property
- Select the Key Events you want to import
- Click Import and continue
- For each imported action, set:
- Category (purchase, lead, etc.)
- Primary or Secondary
- Count (one vs every - use “one” for leads, “every” for purchases)
- Conversion window (how long after a click a conversion counts)
- Value (static value, or dynamic from the event parameter)
Count Setting: One vs Every
This is a commonly misconfigured setting.
One: Only the first conversion per click is counted. Use this for lead gen - if someone submits a form twice, you only want to count one lead.
Every: Every conversion per click is counted. Use this for purchases - a user who buys three times should count as three conversions.
Getting this wrong inflates or deflates your conversion data.
Conversion Windows
The conversion window defines how long after a click (or view) a conversion is attributed to an ad.
Defaults:
- Click-through conversion window: 30 days
- View-through conversion window: 1 day (Display and Video campaigns)
For high-consideration purchases with long decision cycles (B2B, high-ticket), extend the click-through window to 60 or 90 days.
For low-consideration or impulse purchases, 7 - 14 days is often more realistic.
A Common Setup Error: Double Counting
If you have both GA4-imported conversions and a direct Google Ads tag (gTag) tracking the same event, you will double-count conversions.
Pick one source of truth:
- Either use GA4-imported Key Events
- Or use the Google Ads conversion tag via GTM
Do not use both for the same conversion action.
What Good Conversion Tracking Looks Like
A clean setup for a lead generation business:
GA4 Key Events:
form_submit(contact form)phone_callbook_appointmentresource_download
Google Ads - Primary:
form_submitphone_callbook_appointment
Google Ads - Secondary (Observation):
resource_download
This gives Smart Bidding clean, high-intent signals while keeping informational events visible without affecting optimisation.
Final Thoughts
The Key Event → Google Ads Conversion pipeline is one of the most important setups in performance marketing.
Get it right, and Smart Bidding has accurate data to work with. Get it wrong, and you are paying Google to optimise for the wrong things.
In the next article of this series, we will cover:
The GA4 reports you actually need as a Google Ads advertiser.
Related Posts
GA4 Enhanced Ecommerce Tracking - What the Data Layer Needs to Look Like
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Understanding GA4 Attribution - Last Click vs Data-Driven and What It Means for Your Campaigns
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GA4 Audiences - How to Build and Export Them to Google Ads
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